Delivery Leadtime 交貨時間:
We arrange delivery orders until 1:00 PM every day. Orders placed after that time will be processed on the next working day, excluding Sundays and public holidays.
Once payment has been confirmed, we will contact the customer via WhatsApp to arrange the delivery date. In general, delivery can be completed within 2 days, subject to stock availability and the courier company’s schedule.
本店每天於下午1:00截送貨單,過後將推遲下一工作日(星期日及公眾假期除外)。
當店家確定收妥貨款後,便WhatsApp 客戶約定送貨日子,一般情況可於2天內完成,實際情況需要安照當時貨存及速遞公司的安排為準。
Shipping Methods 運送方式:
By SP express Cold Chain Logistics subject to SP express delivery HK_RemoteArea_Terms & Conditions:
>Standard Pricing for Remote and Outlying Islands Areas in Hong Kong:
If the pick-up or delivery address is defined as a remote area, an additional HK$20 will be charged per shipment. If both the pickup and delivery addresses are remote, the fee will be charged for both trips.
>Areas Not Covered: Pick-up and delivery services may not be available in some extremely remote areas (such as outlying islands without land access, restricted areas, etc.). Coverage Areas: Common remote areas include Sai Kung, Clear Water Bay, Shek O, Stanley, Discovery Bay, Ma Wan, Cheung Chau, Lamma Island, Peng Chau, and Lantau South (such as Tai O).
>Special Restrictions: Cold chain delivery to some outlying islands or remote areas may only be available during designated hours (e.g., 13:00-17:00).
順豐冷鍊, 須按照香港偏遠及離島地區規範
收費標準:上門收件或派件地址若被定義為偏遠地區,每票需加收港幣$20。雙向皆需偏遠服務時,須支付合共兩程費用。
不收派範圍:部分極度偏遠的地區(如無陸路交通連接的離島、禁區範圍等)可能不提供上門收派服務。
覆蓋區域:常見的偏遠地區包含西貢、清水灣、石澳、赤柱、愉景灣、馬灣、長洲、南丫島、坪洲及大嶼南(如大澳)等。
特殊限制:部分離島或偏遠地區的冷運配送可能僅提供指定時段服務(如 13:00-17:00)。
Self pick up: Customers are kindly requested to confirm that their purchased items have arrived and to schedule a pickup date and time with our store in advance. We regret that we are unable to accommodate walk-in pickups without prior confirmation and appointment. Thank you for your understanding and cooperation.
自取方式: 客人請先與本店確認所購買之產品已到貨,並預約取貨日期及時間後方可前來取貨。未經確認或預約之情況,本店恕未能安排接待,敬請見諒與配合。